Overview
The Level 5 Extended Diploma in Tourism and Hospitality Management is a comprehensive, internationally relevant qualification designed for individuals aspiring to build successful careers in the dynamic tourism and hospitality industry. Combining the essential foundations of Level 4 study with the more advanced and specialised knowledge of Level 5, the programme develops a thorough understanding of the principles, practices and managerial responsibilities that shape modern tourism and hospitality organisations.
Throughout the qualification, learners explore key areas including tourism and hospitality business environments, services marketing, sustainable tourism, event management, industry development, digital marketing, operations management, management accounting, human resource management and customer relationship management. The programme also examines contemporary industry challenges and emerging trends, enabling learners to develop analytical thinking, sound business judgement and the ability to make informed decisions in an increasingly competitive and evolving global marketplace.
This course is academically comparable to a Higher National Diploma (HND) and the first two years of a three-year UK Bachelor's degree. Successful completion provides a recognised pathway towards Level 6 qualifications and potential entry into the final year of a relevant UK Bachelor's degree, subject to university admission requirements and credit recognition. The qualification also provides a strong academic foundation for pursuing professional opportunities across the tourism, hospitality, travel and events sectors.
Benefits of Doing the Level 5 Extended Diploma in Tourism and Hospitality Management
Studying Level 5 Extended Diploma in Tourism and Hospitality Management online offers learners a flexible, accessible, and career-focused route to advancing their skills within the sector. Key benefits include:
- Flexible Learning
- Learners can study at their own pace and schedule, making it easier to balance education with work, family responsibilities, or other commitments.
- Cost-Effective
- Online learning removes the need for travel, accommodation, and other campus-related expenses, making education more affordable.
- Access to Quality Resources
- Students gain access to interactive digital learning materials, recorded lectures, case studies, and dedicated tutor support through an online learning portal.
- Career Advancement Opportunities
- The qualification develops essential leadership and management skills, supporting progression into a university.
Course Delivery
The qualification is delivered fully online through:
- Virtual Learning Platform: Access to study materials and resources 24/7.
- Tutor Support: Regular guidance via email, online forums,
- Independent Study: Learners study at their own pace with structured guidance.
- Obtain assignment: marking and feedback.
- Online Assessments: Assignments, projects, and portfolios submitted on LMS.
- Acquire: Assignment briefing, study lesson plan
- Receive excellent-quality study notes.
- Receive dedicated customer support via chat, telephone, and email (Monday to Friday)
Course Quick Summary (Ofqual Regulated UK Qualification)
- Study Mode: 100% Online, Self-paced
- Accreditation: OTHM Qualifications
- Duration: 7- 12 Months
- Assessment: Assignment-based (No Exams)
- Requirements: Open access / Career experience
- Tutor Support: Unlimited academic tutor guidance
Learning Outcomes
Know about the nature and role of public sector organisations in the tourism and hospitality industry.
Know about the nature and role of private sector organisations in the tourism and hospitality industry.
Be able to analyse the internal environment in which tourism and hospitality businesses operate.
Learning Outcomes
Understand the principles of services marketing in the tourism and hospitality industry.
Know about the components of the marketing mix.
Know about the principles of consumer behaviour in the tourism and hospitality industry..
Learning Outcomes
Understand sustainability and the sustainable development concept.
Understand the impacts of the tourism and hospitality industry on destinations.
Understand the principles of sustainable tourism.
Learning Outcomes
Understand different types of events.
Understand the different types of events that take place within the tourism and hospitality industry.
Understand the characteristics of the Meetings, Incentives, Conferences & Exhibitions (MICE) sector.
Learning Outcomes
Understand the main factors affecting the development of the tourism and hospitality industry.
Know about the factors affecting consumer demand within the tourism and hospitality industry.
Understand the roles and functions of organisations within the tourism and hospitality industry.
Learning Outcomes
Understand the principles of digital marketing management.
Know about the role and function of digital marketing management in tourism and hospitality businesses.
Understand the digital marketing environment for tourism and hospitality.
Learning Outcomes
Know about the ways in which effective operations management can benefit tourism and hospitality businesses.
Understand processes, systems and planning methods used in operations management.
Understand the role of operations management in tourism and hospitality.
Learning Outcomes
Know about the context and purpose of finance and accounting in the tourism and hospitality industry.
Be able to prepare financial statements for different types of businesses.
Be able to interpret financial statements.
Learning Outcomes
Understand the purpose and objectives of human resource management.
Understand the functions of human resource management.
Understand how internal and external factors impact the human resource management function.
Learning Outcomes
Know about customer relationship management in the tourism and hospitality industry.
Understand the nature of customer decision making.
Understand the importance of teamwork in the context of managing customer relations.
Learning Outcomes
Understand contemporary issues that are influencing the development of the tourism and hospitality industry.
Understand the impacts of contemporary issues on the tourism and hospitality industry.
Understand the impact of current trends on the development of the tourism and hospitality industry.
Entry Requirements
- Learners are typically aged 18 or over.
- A relevant Level 3 diploma or equivalent qualification; or GCE Advanced Level in two subjects (or equivalent).
Qualifications
OTHM's objective is the creation and conferral of high-quality certifications that combine strict educational requirements and professional relevance. OTHM is acknowledged as an Awarding Organisation by Ofqual, the qualifications regulator for England, guaranteeing that all its programmes adhere to high regulatory standards. OTHM aligns with worldwide quality frameworks, allowing global recognition of its certifications while ensuring consistency, integrity, and excellence in its awarding processes.
Assessment requirements
- Assessment is via assignment submission only.
- No Exams
Average completion timeframe (Course Duration)
- The average time it takes our learners to complete the course is 7-12 Months.
- Learners are granted a maximum of two years’ access to complete the course from the date of enrolment.
Certificate & Transcript Information
Upon successful completion of the qualification, the learner will receive an electronic certificate and transcript according to the awarding body’s certificate policy.
Hard Copy Delivery Charges:
Ordering a hard copy certificate and transcript is optional. If the learner requires a hard copy certificate and transcript, the applicable hard copy and delivery charges must be paid separately. For certificate-related support, please contact info@directskills.co.uk.
Progression – Level 5 Extended Diploma in Tourism and Hospitality Management
Higher Education
Successful learners can progress to relevant higher education programmes. the Level 6 Diploma in Tourism and Hospitality Management and possible direct entry to Year 3 of a three-year UK bachelor’s degree, subject to university admission and credit-recognition requirements.
- Level 6 Diploma in Tourism and Hospitality Management.
- Relevant final-year undergraduate (top-up) programmes in Tourism, Hospitality, Events or related management disciplines.
- Other higher education or professional qualifications, depending on receiving institution requirements.
Employment Opportunities
The qualification develops knowledge relevant to varied tourism and hospitality careers. Specific roles depend on experience, employer requirements and any additional occupational criteria.
- Hospitality Supervisor or Assistant Manager
- Tourism Operations Coordinator
- Guest Relations or Customer Experience Supervisor
- Events Coordinator
- Travel or Destination Services Coordinator
- Hotel Operations or Front Office Supervisor
- Tourism and Hospitality Marketing Coordinator
- Visitor Attraction Operations Coordinator
| Plan Name | Regular Fee | Discounted Fee | % Discount | Deposit | Instalments | Fast Track |
|---|---|---|---|---|---|---|
|
Single Payment
|
£1,450 | £884.50 | 39% | — |
£1,201.49
1 months
|
|
|
3 Months Plan
|
£1,450 | £884.50 | 39% | £410 |
£237.25
2 months
|
— |
|
6 Months Plan
|
£1,450 | £884.50 | 39% | £170 |
£142.90
5 months
|
— |
|
9 Months Plan
RECOMMENDED
|
£1,450 | £884.48 | 39% | £130 |
£94.31
8 months
|
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